Summary: Customer Service Assistant

The post holder will undertake day to day administration and support for the Group Chief Executive and will be based in one of Barcud’s offices (or work from home by agreement).

About Us: Customer Service Assistant

In 2018, the voluntary Boards of both Tai Ceredigion and Mid-Wales Housing Association announced that they had started on a journey of exploring closer collaboration between the two landlords.

By doing so, the new organisation is in a position to develop even more affordable homes and provide more significant employment and training opportunities for staff and tenants within the mid and west Wales region. The merger brings exciting new opportunities for tenants, residents, employees and local businesses.

Find out more about us: About us – Barcud

Job Role:

The post holder will be required to carry out a range of administrative and support duties including dealing with telephone enquiries, incoming and outgoing post, minute taking, organising the Group Chief Executive’s diary, leading on or assisting with external facing communications and event management, and representing the Group Chief Executive at some internal project or task and finish group meetings, as well as progress chasing on key projects.

Download the job description HERE

Additional Information:

Location: Lampeter/Aberystwyth or Newtown

Salary (pro rata): £27,589.00 – £31,106.00

Hours and Contract Type: 37 Hours, Full Time, permanent, (part time hours considered – 30 hours minimum)

Responsible to: Group Chief Executive

Closing Date: 15 December 2023 (midday)
(Please note that applications received after this deadline will not be accepted)

Interview Date: 10 January 2024


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