Summary:
Provide administrative support to the Development & Asset Management Directorate to enable Barcud to meet its business obligations objectives and the needs of its internal and external customers.
About Us:
In 2018, the voluntary Boards of both Tai Ceredigion and Mid-Wales Housing Association announced that they had started on a journey of exploring closer collaboration between the two landlords.
By doing so, the new organisation is in a position to develop even more affordable homes and provide more significant employment and training opportunities for staff and tenants within the mid and west Wales region. The merger brings exciting new opportunities for tenants, residents, employees and local businesses.
Find out more about us here
Job Role:
Key Responsibilities –
Administration:
- Provide a thorough, helpful and effective administrative support service to the staff and activities across the Development & Asset Management Directorate, ensuring Development, Compliancy, Planned Maintenance and Repairs programmes are delivered within agreed timescales, risk thresholds and budget.
- Ensuring Barcud are compliant with current regulations. To include raising jobs, liaising with contractors, tenants, and other departments to ensure services are undertaken in a timely manner and in line with Barcud’s policies and procedures.
- Assist in the smooth running of Asset Management procedures, as required, to ensure timely outcome e.g. Voids process.
- Administer the customer interface by carrying out consultations with tenants regarding the proposed programmes of the Development, Compliancy & Asset Management Directorate, ensuring tenants are made aware of the scope of Barcud’s services.
- Maintain accurate records on Development, Compliancy and Asset Management programmes, ensuring all databases accurately reflect works required and completed, are stored securely and updated regularly.
- When required, report on the records of Development, Compliancy and Asset Management programmes to staff across the Association the Welsh Government and any other third party Stakeholder.
- Assist in the collaboration of Development and Asset Management staff with other functions at Barcud, particularly Customer Service to ensure service delivery is joined-up.
- Support the stock condition and WHQS survey programmes by undertaking a range of associated administrative tasks.
- Help organise any property inspections, coordinating both Barcud staff and external providers.
- Assist with the documentation and storing of Compliance certification, ensuring all certification is up to date and any instances of non-compliance are quickly updated.
- Ensure all works are carried out to high standards and in line with regulations and legislation.
- Process and maintain records of Development schemes, across the Development process.
- Ensure there is collaboration between Development and Asset Management staff as and when required, including in the processing of new Developments and accurate inputting of new property details on appropriate systems.
- Undertake a range of typing, filing and other administrative tasks for the Directorate.
- Update KPI databases.
- Assist with the organisation of periodic internal and external audits.
- Attend and take minutes at meetings, as necessary.
- Deputise for the Senior Systems Administrator when required.
People:
- Promote a high-performance culture that drives continuous improvement and efficiencies.
- Communicating the priorities, plans, vision and objectives of the Association to ensure effective delivery to the agreed service standards and targets.
Corporate:
- Promote, develop and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services.
- Promote Health and Wellbeing initiatives throughout the organisation.
- Provide excellent customer service to all internal and external customers.
- Work within the Association’s equality, diversity and inclusion policies at all times and in all aspects of service delivery and employment.
- Ensure that the Association and its employees comply with all legal, statutory and regulatory requirements along with best practice.
- In all aspects of the Association’s work, to promote effective communications, excellence in customer service, and a focus on continuous improvement.
- Carry out such other duties and responsibilities as may reasonably be requested.
Download the job description and person specification here
Additional Information:
Salary: (Pro rata): £26,383.00 – £29,740
Hours and Contract Type: 37 Hours, full time, permanent
Location: Newtown
Responsible to: Asset Management Systems Team Leader
Department: Development and Asset Management
Closing date: 19 November 2024 (midday) (Please note that applications received after this deadline will not be accepted.)
Interview date: 2 December 2024
To Apply:
To apply please follow the link below.
Any problems with the links in this advert, please contact bev@charityjobfinder.co.uk
