Summary:
We are seeking a full time Team Support who will need to be proactive, flexible and self-motivated. Commitment to providing a client orientated service is essential.
In this key role you will provide direct support to the management team, oversee our training plans and lead on our communication strategy. You will be responsible for planning and attending all meetings in the organisation ensuring that minutes are produced and released in a timely manner.
About Us:
Cwm Taf Care & Repair is a not-for-profit organisation dedicated to helping older and disabled people across Rhondda Cynon Taf and Merthyr Tydfil. We provide free advice and practical support to ensure clients can remain in their homes with greater comfort, safety, and dignity. We’re funded by the Welsh Government, local authorities, and the Health Board, and are part of the Cynon Taf Community Housing Group.
Job Role:
In this key role, you’ll lead and support our team of Practical Services Assistants, ensuring referrals and service requests are managed efficiently and completed within expected timescales. You’ll also work closely with our Practical Services Manager to maintain smooth operations, accurate data, and support the financial side of our service delivery.
Your day-to-day tasks will include but not limited to:
- Leading and supporting a busy admin team
- Monitoring project delivery timelines and budgets
- Assisting with financial administration, including invoices (experience with Xero is desirable)
- Handling referrals, client records, and office procedures
- Ensuring high-quality service standards across various support programmes
This role is based at our Ferndale office. A DBS check is required due to the nature of the role.
What we are looking for
We’re seeking someone with:
- Strong line management and organisational skills
- Experience in financial processes (including invoicing and budget monitoring)
- Excellent communication, IT, and customer service skills
- The ability to stay calm under pressure and adapt to changing priorities
- A genuine commitment to helping others, especially older people
Why Join Us?
Working at Cwm Taf Care & Repair means being part of a value-driven team that cares deeply about the people we support. We are committed to fairness, equality, and making a positive impact across our communities.
Want to Know More?
For an informal chat about the role, please contact Jolene Davies on 01443 755696.
How to Apply
If interested, please send your up to date CV to recruit@cynon-taf.org.uk
Download the Job Description here
Additional Information:
Contract: Permanent
Salary: £31,786 per per annum
Location: Cwm Taf Care & Repair (Ferndale)
Hours: 35 Hours per week
Closing date for applications is Midnight 5 May 2025.
Interviews are scheduled to take place on Thursday, 15 May 2025.
To Apply:
If you are interested, please send your current CV to recruit@cynon-taf.org.uk.
If you have any difficulty with any of the links in this ad please contact us at bev@charityjobfinder.co.uk
