Summary: Customer Services Team Leader

We are looking for a Board Member to be responsible for directing the strategic affairs of Bro Myrddin Housing Association.

About Us: Customer Services Team Leader

We Are Bro Myrddin. Based in the market town of Carmarthen we provide quality affordable homes and housing related services to over 2,000 residents in and around Carmarthenshire.
We do this through our excellent team of over 30 colleagues who care about our people, listen to them and deliver for them.
Our Vision is…   “To be there for our people.”
We are driven by a desire to continue to be regarded as an Association that;  “Care, Listen and Deliver”
We do this as both a provider of social, affordable homes and services for our residents and as a provider of safe, secure and rewarding place to work for our staff


To work constructively with other Board Members and employees to ensure that the Association is managed and controlled appropriately; to ensure that it is accountable to its legitimate interest groups and stakeholders, and to ensure that it works within the requirements of the law and its funding bodies.
To act as a “guardian” of the mission and values of the Association

Key duties:

  • To devote sufficient time and energy to the Association’s business.
  • To participate in the management and control of the Company’s activity.
  • To agree policies and make decisions.
  • To monitor the effectiveness and performance of the Board.
  • To ensure that the Association’s affairs are conducted lawfully and in accordance with generally accepted standards of performance and propriety.
  • To consider and agree responses to reports from the regulator, the Association’s auditors, funders and any other relevant body.
  • To represent the Association in the outside world and to help foster good relationships with funders, local authorities, etc.
  • To promote the good name of the Association at all times.
  • To abide by CHC’s Code of Governance and the Association’s Code of Governance and Code of Conduct.

Download the Recruitment Pack here

Additional Information:

Location: Carmarthen

Contract: Voluntary role

Closing Date: 10:00am, 31 July 2024

To Apply:

Please click on the Apply for Job button below.

CV’s are only accepted as an addition to the application form.

The Association is an Equal Opportunities Employer and welcomes applications form all sectors of the community.

If you have any difficulty accessing the links in this advert, please contact