Summary:

To provide an efficient responsive and cyclical maintenance service to plumbing and heating installations in Barcud’s or clients’ properties.

About Us:

In 2018, the voluntary Boards of both Tai Ceredigion and Mid-Wales Housing Association announced that they had started on a journey of exploring closer collaboration between the two landlords.

By doing so, the new organisation is in a position to develop even more affordable homes and provide more significant employment and training opportunities for staff and tenants within the mid and west Wales region. The merger brings exciting new opportunities for tenants, residents, employees and local businesses.

Find out more about us here

Job Role:

Key Responsibilities –

Plumbing Duties:

  • Carry out plumbing / heating repairs in response to reported faults, diagnosing faults and replacing defective parts as necessary, including re-instating systems that have been disconnected.
  • Assist in the annual maintenance programme as required including heating, servicing, searching, cleaning and replacing parts as necessary.
  • Provide technical and general reports both written and oral including customer feedback on maintenance issues for both current and future developments, identifying areas of concern where necessary.
  • Keep appropriate records such as repair works undertaken, contact with residents, orders etc.
  • Accurately complete all relevant paperwork.
  • Ensure that all work is undertaken in accordance with the current health and safety legislation and undertaken in a diligent manner, considering tenant’s cultural and diversity needs are managed and identify and implement opportunities for making best use of all resources.
  • Ensure that all work complies with all legal & statutory regulations along with best practice.
  • As required, undertake trade duties in different disciplines to adapt to Barcud’s changing business requirements.

People:

  • Be responsible for the overall management of the Plumbing Apprentices ensuring these operate to the highest standards.
  • Promote a high-performance culture that drives continuous improvement and efficiencies.
  • Communicating the priorities, plans, vision and objectives of the Association to ensure effective delivery to the agreed service standards and targets.

Corporate

  • Promote, develop and manage effective partnerships with internal and external stakeholders to achieve continuous improvement in the provision of services.
  • Promote Health and Wellbeing initiatives throughout the organisation.
  • Provide excellent customer service to all internal and external customers.
  • Work within the Association’s equality, diversity and inclusion policies at all times and in all aspects of service delivery and employment.
  • Ensure that the Association and its employees comply with all legal, statutory and regulatory requirements along with best practice.
  • In all aspects of the Association’s work, to promote effective communications, excellence in customer service, and a focus on continuous improvement.
  • Carry out such other duties and responsibilities as may reasonably be requested.

Download the Job Description and Person Specification here

Additional Information:

Location: Ceredigion

Salary: £31,570 – £35,583

Hours and Contract Type: 37 Hours, Full Time, Permanent

Responsible to: Plumbing Team Leader

Department: Commercial Services – Medra

To Apply:

Click on the apply button below

Closing Date: 24 January 2025 (midday)
(Please note that applications received after this deadline will not be accepted)

Interview Date: 5 February 2025

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