We are recruiting for a Maintenance Surveyor to join our Neighbourhood Surveying Team.

You will undertake general surveying duties as part of the ongoing management of our properties and estates to provide a first-class repairs service that provides value for money and our residents.

About Us:

Melin Homes is a leading Housing Association in south east Wales. As a Registered Social Landlord, we provide affordable homes and services to our residents and communities. Our values define us, and people are at the heart of everything we do, ensuring we make a genuine and positive difference to the lives of our residents and communities.

We support people within their homes, providing high-quality social housing to those who need it, and specialist advice in areas such as money, energy, and employment. We exist to create opportunities for people and communities to thrive.

Here’s what The Team says about working for Melin

At Melin we are guided by our values and driven by our commitment to our communities, to equality & diversity, to the health and wellbeing and development of our team. By getting the best out of your people, you will help to give our residents the best services and opportunities they could want.

We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.

Job Role:

  • To receive, prioritise, assess and effectively diagnose day to day repairs in accordance with the association’s approved policies and procedures
  • To prepare clear and precise specifications, schedules of work and allocate to contractors or in house workforce in accordance with approved policies and procedures and quotation processes
  • Undertake physical adaptation grant surveys, prepare bespoke specifications, drawings and schedules of work in line with Welsh Government requirements evidencing value for money.
    Allocate to approved contractors and manage through to completion
  • Carry out pre-inspection and post inspection of repair work as required to ensure that the contractors’ work meets required quality standards and taking appropriate action where necessary
  • Liaise with other external agencies e.g. Local Authority Environmental Health Teams, Local Authority Occupation Therapist teams South Wales Fire and Rescue Service, Health and Safety Executive as and when required
  • Advise all reported damage to property and inspect where necessary, initiate insurance claim where appropriate and liaise effectively with loss adjusters and the Association’s Insurance
  • Provide technical advice on repairs and maintenance issues to staff of other sections and departments
  • Be directly responsible for the performance of the repair budget expenditure a geographical area.
  • Provide reports to the Team Leader of potential budgetary problems and variations to repair property budgets
  • Inspect works and approve invoices or valuations for payment upon notification of completion or submission of a payment request by the contractor in accordance with approved policies and procedures
  • To undertake routine stock condition surveys and update details in respect of existing housing stock condition.
  • To be responsible for ensuring data is correct within the asset management database, which includes, WHQS, Energy Efficiency information, asbestos records and fire safety assessments including updating property attribute data, uploading current photographs etc to the database
  • To form part of the design team and act as clerk of works or project coordinator on various planned programme works under the application of CDM Regulation, within your geographical areaAssist in the monitoring of quality and service delivery of the repair service through resident feedback and other methods
  • Assist in ensuring KPI targets for completion of repairs and service delivery standards are achieved through liaison between contractors and residents of the Association
  • To liaise with Customer Contact Team and other colleagues to ensure the accuracy of works orders, to ensure “Right first Time”
  • Check invoices for work carried out and ensure completed repairs are entered onto the computer database
  • To assist in the preparation of statistical and other reports as and when required
  • To monitor contractors on site for compliance with all relevant health and safety legislation
    Demonstrate a commitment to customer care, safety, privacy

Additional Information:

Location: Pontypool

Base: Hybrid Working – Office & Home

Salary: 37,001.17

Hours: 35 per week

To Apply:

We’ve recently announced that we are starting a programme of work to explore how to merge Melin and Newport City Homes into a new organisation. We will provide updates throughout the process on our website and social media, and we’d like to reassure you that our services and recruitment will continue as usual. If you would like further information about the merger, this can be discussed at interview.

In your application, please include your CV redacting all personal details and make sure you tell us how you meet the Person Specification, as this helps us to make shortlisting decisions.

We want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application.

If you are looking for your next career challenge, seeking responsibility, and are passionate about delivering the best possible service, we’d love to hear from you.

To apply for this position click ‘Apply for job’ button below.

Closing Date: 17 July 2024 23.59pm

Interviews: 24 July 2024