Summary: Customer Services Team Leader

Bro Myrddin seek a dynamic and personable individuals to join our ever evolving Operations Team. A professional individual who thrives on a varied workload and fast paced working environment. Responsible for processing all initial calls made to the association and for providing administrative support to our Neighbourhood Coaching and Property Services Teams.

About Us: Customer Services Team Leader

We Are Bro Myrddin. Based in the market town of Carmarthen we provide quality affordable homes and housing related services to over 2,000 residents in and around Carmarthenshire.
We do this through our excellent team of over 30 colleagues who care about our people, listen to them and deliver for them.
Our Vision is…   “To be there for our people.”
We are driven by a desire to continue to be regarded as an Association that;  “Care, Listen and Deliver”
We do this as both a provider of social, affordable homes and services for our residents and as a provider of safe, secure and rewarding place to work for our staff

Job Role:

Job Reference: OA0525

Bro Myrddin seek a dynamic and personable individual to join our ever evolving Operations Team:

  • A professional individual who thrives on a varied workload and fast paced working environment.
  • Responsible for processing all initial calls made to the association and for providing administrative support to our Neighbourhood Coaching and Property Services Teams.
  • You will have a passion for people and the ability to build good working relationships with your colleagues and our residents.
  • You will work amongst a small yet focused team that consists of 7 individuals in total (including this vacancy).

Qualifications: To have a good level of education (i.e. a minimum of 4 GCSEs, NVQ Level 2 or equivalent)

Benefits: We offer a great package of additional benefits including, 30 days holiday a year (plus bank holidays). Please see our Job Description and Person Specification for more details about this role.

Want to know more about the role? Not a problem, give our Operations Team Leader, Emily Stibbs, a ring on 01267 232 714 who will be happy to chat through the role.

Also, for further information please visit: https://www.bromyrddin.co.uk/bro-myrddin/recruitment/

Additional Information:

Location: Carmarthen

Salary: £21,904 – £23,615

Contract: Full time / Permanent

Hours: 34.5 working hours per week

Closing Date: 27/05/2025 10:00 am

Interview Date: 05/06/2025

Bro Myrddin reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

To Apply:

Please click on the Apply for Job button below.

The Association is an Equal Opportunities Employer and welcomes applications form all sectors of the community.

If you have any difficulty accessing the links in this advert, please contact bev@charityjobfinder.co.uk