Summary:

The Care Society are looking for a Support and Outreach worker to work as part of a team of Support Workers working across South and mid Ceredigion, under the direction of the Support Team Manager.
To deliver support through bespoke packages of care (not personal care) to service users who are vulnerable due to circumstance or conditions, which include learning disabilities, mental health issues, autism, physical and mobility issues, etc.
Support for each individual is based on recognised support needs, which entails providing practical help and assistance over a period of time on a weekly basis to improve an individual’s quality of life, promote safety and emotional well-being, independent healthy living, companionship, and positive social impact through socialisation and integration into the local community.

About us:

In 2018, the voluntary Boards of both Tai Ceredigion and Mid-Wales Housing Association announced that they had started on a journey of exploring closer collaboration between the two landlords.

By doing so, the new organisation is in a position to develop even more affordable homes and provide more significant employment and training opportunities for staff and tenants within the mid and west Wales region. The merger brings exciting new opportunities for tenants, residents, employees and local businesses.

Find out more about us here

Job role: 

The main objectives of the post will be:

  • To work as part of a team of Support Workers working across South and mid Ceredigion, under the direction of the Support Team Manager.
  • To deliver support through bespoke packages of care (not personal care) to service users who are vulnerable due to circumstance or conditions, which include learning disabilities, mental health issues, autism, physical and mobility issues, etc.
  • Support for each individual is based on recognised support needs, which entails providing practical help and assistance over a period of time on a weekly basis to improve an individual’s quality of life, promote safety and emotional well-being, independent healthy living, companionship, and positive social impact through socialisation and integration into the local community.

The Role:

To work under the direction of the Support Team Manager in carrying out the following tasks:

  • To ensure that the personal care plan is followed, as recommended, and that any actions to be undertaken are done so with the full agreement of the service user.
  • To ensure that all support and outreach notes are written up, signed and filed at the end of each session and that each support file contains all relevant information.
  • To work and communicate effectively with relevant partner agencies to ensure a co-ordinated approach to service delivery.
  • To report directly to the Support Team Manager and Team Leader regarding cases where concerns are raised involving safeguarding issues, liaising with statutory services and referring details on as appropriate.
  • To maintain effective electronic and paper-based office information systems and organised records.
  • To manage personal mileage and expenses reported on a monthly basis and checked by the Support Team Manager and HR staff.
  • To liaise with all relevant statutory and /or voluntary organisations as in the best interests of the service user or family member i.e. DSS, Local Authority Housing Section and Benefits Section, Social Services, etc.
  • To participate in any scheduled training, supervisions and appraisals
  • To undertake any other duties as may be required.

Additional Information:

Salary: £23,097.06 – £25,183.75 (pay review due in April 2025)

Hours and Contract Type:

37 Hours, Full Time, Permanent X1
37 Hours, Full Time, maternity cover X1

Responsible to: Support Team Manager

Department: Support Services

Location: Cardigan

Closing date: 11 March 2025 (midday)
(Please note that applications received after this deadline will not be accepted).

Interview date: 21 March 2025

Download the job description and person specification here

To Apply:

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